Location Woodlawn MD
Salary 90k-100k base
A successful candidate should have full lifecycle development experience; over 4 years experience with the implementation, architecture and development of enterprise wide solutions developing and supporting SharePoint. This individual should have experience customizing SharePoint and developing web parts and solutions for production systems in a large-scale environment. 2+ years experience development using .NET technologies (C# preferred), plus experience supporting SQL Server 2000/2005 as a developer/DBA.
Required Skills:
Microsoft Office SharePoint Server 2007
C#
Desired Skills
VM Ware
Project Server
InfoPath Forms
Description:
- Interface with internal and external customers to resolve technical issues on Polycom product via the phone or e-mail.
- Install and Support the complete Polycom Office Suite, which includes, MGC, RMX, RSS, CMA, DMA, etc, in a Microsoft IT solution environment
- Integrate and troubleshoot Polycom products with Microsoft Active Directory, Office Communication Server, and Exchange Server in corporate production environments
- Work in conjunction with manager to reach/exceed the client/customer service satisfaction goals of Polycom Global Services
- Gather problem descriptions, log files, configuration data, and analyze them in order to determine root cause of problems and finding solutions.
- Maintain accurate documentation of all actions required to resolve issues in the service ticket support database.
- Document known issues, and solutions in a technical bulletin or solutions database.
- Ability to multi-task between several customer situations at the same time.
- Position could entail working non-standard hours, holidays and weekends
- Travel to customer sites when required to resolve technical issues with Polycom products, up to 20% of time
- Work closely with Project Managers and Field resources to develop, design, create SOW for technical deployments of Polycom products as a Solution.
- Participate in rotating on-call schedule to provide 7×24 support to customers.
- Provide written reports on problem analysis on cases escalated to R&D for resolution.
Experience:
- Bachelor’s Degree or equivalent required
- Video Conferencing background and familiarity with Polycom products preferred, but not required
- 5 years of experience with customer interaction.
- Cisco Certified (CCNA) a requirement and current
- Microsoft Certification (MCSE+Exchange) a requirement and current
- 5 years of working Experience and extensive in dept knowledge with MS servers (2000/2003) deployment and management, AD deployment and management (A MUST)
- 5 years of working experience and extensive in dept knowledge with Microsoft Exchange server 2003/2007 with installation, configuration, troubleshooting and deployment (A MUST)
- Working Knowledge of ISDN T1/E1, Ethernet.
- Working Knowledge of TCP/IP networking, switches, Routers, Firewalls (NAT & PAT translations), IP telephony.
- Must be highly organized, detail-oriented, motivated and be able to work with little supervision.
- Must have excellent oral and written communication skills including ability to train others.
- Demonstration of a customer service orientation through a proven ability to work well with other people
TOP SECRET CLEARANCE with ability to get SCI
Desktop support Black Berry Specialist
Fortune 500 Healthcare Insurance Provider Owings Mills MD
40-45k starting salary
6 month temp to perm
Health care major medical provided during temp period
Job Description:
The successful candidate is primarily responsible for administering and monitoring the BlackBerry user community and associated applications.
This individual is responsible for configuring and maintaining BlackBerry devices for 20,000+ users and the daily administration and management of 5000+ active directory users and 5,000 Dell desktop systems.
This position requires diverse knowledge and extensive experience in Verizon 8830 BlackBerry handheld devices, BlackBerry Server
Level III MS Office Advanced Helpdesk Aviation Leader AnnapolisMD Salary$60k/Health 6 6 month renewable contract
Required Skills:
In depth understanding of MS Office 2007, Including Outlook messaging trouble shooting and migration issue.
Extreme customer care phone skills require.
Remedy tracking system. Advanced level of remote trouble shooting skills using Atiris, PC anywhere other diagnostic tools. The Advanced Help Desk Specialist will provide technical software, hardware and network problem resolution for executive throughout North America
Typical Minimums:
5-10 years experience helpdesk.
4 BS Degree in CS or related field
A+ MCSE other certifications a must.
Highly Respected Government Contracting Company seeks 6 Systems Admin employees with TS/SCI Clearance in their Elkridge, MD office and 3 employees with TS/SCI DHS Clearance (a candidate that has gone through the DHS Process is preferred) for their Herndon, VA office.
Required Experience:
Mid-Level Positions
Career path will be grow into the Data Integration team
System Administration some Development
2nd level of defense for the help desk team
Experience with system builds, testing, upgrades, installs
- flexible for travel if builds take place off site.
Red Hat Linux Background
**Certs RHCT and/or RHCE
Salary Negotiable
Top Government Contracting Company is seeking a Data System Integration Team of 15 employees; 10 positions open in the Elkridge Maryland office requiring TS/SCI Clearance and 5 openings in the Herndon Virginia office requiring TS/SCI DHS Clearance (a candidate that has gone through the DHS Process is preferred)
Required Experience:
Sr. Level Positions
Data management with Ruby and/or Ruby on Rails
Experience working/developing on a Red Hat Linux operating system
Scripting with Perl/Javascript
Salary Negotiable
Leading Healthcare Industry looking for the right candidate to development, administration and maintenance of LAN and WAN infrastructure, ensuring 99.95% minimum availability. Primary responsibilities include support of current data network transport services. Includes routine maintenance, software and hardware upgrades, monitoring and troubleshooting. Optimizes performance and adapts network design due to physical alterations and traffic requirements. Ensures resiliency is implemented at crucial points in the network to guarantee maximum availability. Research, design and implement new network related initiatives. Includes mandates from business areas, enterprise driven projects, relocation of personnel and installations of new enterprise sites. Work along with other network engineers and IT areas on day-to-day tasks and projects. May be required to work on disaster recovery/business resumption initiatives.
Required:
BS Degree in Information Management or a related field, with 3-5 years related experience and/or training in a routed network environment, multi-platform environment. Equivalent experience may be considered in lieu of certification, however, this experience and skill level must be clearly demonstrated. Must have previous experience with installation and configuration of routers, switches, bridges, gateways and hubs. This includes in depth knowledge of both networking hardware and software. Strong knowledge of networking media (LAN/WAN) is a must. Includes Ethernet, Frame Relay, ATM, TLS (Transparent Lan Switching) ISDN and HDLC based circuits. Must have the ability to interact with telecommunication companies. This includes the ordering, implementation and troubleshooting of telecommunication media. Thorough knowledge of TCP/IP and all relating protocols (OSI network model) is imperative. Need to possess exemplary diagnostic and troubleshooting skills. This includes experience with network monitor and troubleshooting tools. Includes packet analyzers (sniffers), media/cable testers and Network Management Systems (Netview, CiscoWorks2000 etc.). Knowledge of network security implementations (firewalls/access filters). $64k - $80k
Fortune 500 company seeks candidate with Knowledge of system analysis and design methodologies and tools. Experience in logical and physical applications design, technical documentation, full-cycle system development, RDBMS, including Web enabled applications.
Preferred: BS in Computer Science, Experience with some or all of the following: CICS, MQSeries, interactive Unix-based systems, CORBA, OO development, Java, Web environments.
Required: This position requires a BA/BS in computer science or related IT field or a certification from technical school plus 3-5 years experience, OR equivalent experience. 3-5 years of experience in high-level systems and/or applications design, development and tuning, as well as with database design and access, and familiarity with networking fundamentals. 1 to 3 yrs Pega Systems BPM Suite / 2 to 4 years overall IT experience preferable in a development language such as Java.
$70k - $87k
Leading Aerospace Company seeks MCSE Certified LAN Administrator with 5-8 years experience with VMware, Citrix Presentation Server and Exchange Email Server.
Located in Annapolis Junction, MD